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closed
Admin Side Appointments Not Listing

Hi,

I have booked 3 appointments from the patient dashboard side but the appointments are not showing on the Appointment listing page Admin side.

Please fix this issue ASAP

Asked 5 months ago on January 12, 2022 3:17 PM Comments 10 times


  1. Generic placeholder image

    Admin replied

    Hello Zeyad Amin,

    There is no comment on this issue for many days.

    We are assuming that this is working well now.

    We are closing this issue now.

    If you have any issues, kindly create new tickets with this ticket reference.

    Thank you.

    Regards,
    Iqonic Support
  2. Generic placeholder image

    Saurab replied

     

    Thanks & Regards,
    - Saurab

    ATTACHED FILES

  3. Generic placeholder image

    Saurab replied

    Hii Zeyad Amin,

    In appointment module -> upcoming Tab  : Shows appointments which are upcoming(appointment start time and start date greater then current time and date)  and appointments is not cancelled.

    In appointment module -> All Tab : all appointments .

    Your appointments which are upcoming are having cancelled so it Not showing in upcoming tab , you can see all your appointments in appointment module -> All Tab.

    Please look at attachment.

    Thanks & Regards,
    - Saurab
  4. Generic placeholder image

    Zeyad Amin replied

    Hi,

    No I haven't added custom code in the plugin, I have renamed some labels only.

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    Akshay replied

    Hello Zeyad,

    Have you added custom code in the plugin?

     

    Thank you

  6. Generic placeholder image

    Zeyad Amin replied

    Please wait 10 mins, let me quickly make changes live, the screenshots was from my local.

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    Kartik replied

    Hello,

    Can you please share your wp-admin access, so we can look into this and solve it for you?

     

    Thank you

  8. Generic placeholder image

    Zeyad Amin replied

    Hi,

    I have attached the two screenshots taken from the admin dashboard.

    First screenshot showing the dashboard in which you can see the total count of 4 appoitments, but in the seconf screenshot you'll see that there's only 1 appointment under the appointments screen.

    That one appointment is booked by the admin himself, remaining three appointments which are not showing are booked by patient from the patient dashboard.

    Also, you can see there's one appointment which is booked today is not showing in the today's appointments in the first screenshot. 

    Same issue for encouters report, but first look in the appointment issue then I'll tell you about the encounter issue.

    Thank you

    ATTACHED FILES

  9. Generic placeholder image

    Kartik replied

    Hello Zeyad,

    Can you share a screen recording or screenshot of your exact test case so we can understand your issue properly?

     

    Thank you.

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