#
Homepage not clicking, only scrolling

After customizing the homepage and adding categories, the videos don't click it only scrolls

After a while, it works  
And also, the login doesn't automatically redirect back to the app

Asked 1 month ago on May 17, 2022 9:51 PM Comments 22 times


  1. Generic placeholder image

    Fenil replied

    Hello Ajayi Oluwatimilehin,

    Your issue has been resolved. Check and let us know if it's working or not.

    Thanks & Regards,
    - Fenil
  2. Generic placeholder image

    Ajayi Oluwatimilehin replied

    https://watchclubxtv.com

     

    Username: watchclubxtv

    Password: Shasha7178$$$$

    •  
  3. Generic placeholder image

    Fenil replied

    Hello Ajayi Oluwatimilehin,

    Share your base URL and admin panel credential. we will check and fix it asap.

    Thanks & Regards,
    - Fenil
  4. Generic placeholder image

    Ajayi Oluwatimilehin replied

    Hello
    They finally approved the app and it's on the appstore


    But I have my categories blank and want to fix that asap

    See attached

     

  5. Generic placeholder image

    Fenil replied

    Hello Ajayi Oluwatimilehin,

    AppStore rejects your app because your app contains third-party videos which are not under AppStore policy.

    Thanks & Regards,
    - Fenil
  6. Generic placeholder image

    Ajayi Oluwatimilehin replied

    This is what I'm getting as error when I upload the app on the AppStore

    Please what should I do?

    and the register now and upgrade plan is showing blank on the app

     

    Guideline 5.2.3 - Legal



    Your app contains content or features that may violate the rights of one or more third parties. Specifically, your app provides potentially unauthorized access to third-party audio or video streaming, catalogs, and discovery services.

    Your app and its contents should not infringe upon the rights of another party. In the event your app infringes another party’s rights, you are responsible for any liability to Apple because of a claim.

    Next Steps

    To resolve this issue, please attach documentary evidence in the App Review Information section in App Store Connect evidencing that you have all necessary rights or permissions to the third-party audio or video streaming, catalogs, and discovery services in your app.

    In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.

    Resources

    - Review Guideline 5.2 Intellectual Property for more information about appropriate uses of third-party content and services on the App Store
    - Review App Store Connect Help for more information on including notes in the App Review Information section of App Store Connect

    Please see attached screenshot for details.

  7. Generic placeholder image

    Admin replied

    Hello Ajayi Oluwatimilehin,

    PS: We'll close this ticket for now. Feel free to open a new ticket for any further technical help. 

    Thank You!

    Regards,
    Iqonic Support
  8. Generic placeholder image

    Admin replied

    Hello Ajayi,

    I can see your concern seems to be resolved.

    I would like to make a humble request to spare some time and give us a rating or review from here: https://codecanyon.net/

    It helps us boost the spirit of developers and build new features that make a difference for you and all the premium customers. 

    We are also running a special campaign to make your product as good as our customers want them to. 

    You can suggest any feature to us which you want in your product. 

    We will reward you with a $10 in Iqonic Design's wallet, which you can use to purchase any Superior product from the Iqonic Design platform. 

    You can always revert us if you want any help from us. We will be more than happy to help. 

    Regards,
    Iqonic Support
  9. Generic placeholder image

    Fenil replied

    Hello, Ajayi Oluwatimilehin

    Okay, let us know if you encounter any code-related issues. 

    Thanks & Regards,
    - Fenil
  10. Generic placeholder image

    Ajayi Oluwatimilehin replied

    I've fixed it

     

    thanks

  11. Generic placeholder image

    Fenil replied

    Hello, Ajayi Oluwatimilehin

    Download the code from Codecanyon. We use the same code as on CodeCanyon.

    Thanks & Regards,
    - Fenil
  12. Generic placeholder image

    Ajayi Oluwatimilehin replied

    I didn't change anything 

    the only thing changed was the logo and the loading GIF 

     

    nothing else 

    I had issues running the app itself 

    can you help change it and send the files to me

     

    Especially  the code you used now?

  13. Generic placeholder image

    Fenil replied

    Hello, Ajayi Oluwatimilehin

    Check out the video (link below). We have checked with the same code you bought and it works. Have you changed anything on the home screen?

    Link : https://we.tl/t-xr77ZIm4OV

    Thanks & Regards,
    - Fenil
  14. Generic placeholder image

    Bhoomin replied

    Hi, will check in the morning. Thank you
  15. Generic placeholder image

    Ajayi Oluwatimilehin replied

    This is the video

     

    the app isn't clicking the videos

     

    https://drive.google.com/file/d/1mov8H5Jduo0ZUk0rrTQIce7703rtVCfu/view

  16. Generic placeholder image

    Ajayi Oluwatimilehin replied

    I didn't change anything
    The online changed was the compile SDK version which the one you had before didn't work well

     

    I can send you the code for you to confirm

    but have you confirmed the issue?

  17. Generic placeholder image

    Fenil replied

    Hello, Ajayi Oluwatimilehin

    We have checked with your base URL and it's working well. Have you changed something from the code?

    Thanks & Regards,
    - Fenil
  18. Generic placeholder image

    Fenil replied

    Hello, Ajayi Oluwatimilehin

    We will check and let you know.

    Thanks & Regards,
    - Fenil
  19. Generic placeholder image

    Ajayi Oluwatimilehin replied

    https://watchclubxtv.com

    That's the base url

  20. Generic placeholder image

    Fenil replied

    Hello, Ajayi Oluwatimilehin

    Share your base URL we will check and let you know.

    Thanks & Regards,
    - Fenil
  21. Generic placeholder image

    Fenil replied

    Hello,  Ajayi Oluwatimilehin

    Can you share a screen record of what problems you are facing? So that we can better understand.

    Thanks & Regards,
    - Fenil
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