After customizing the homepage and adding categories, the videos don't click it only scrolls
After a while, it works And also, the login doesn't automatically redirect back to the app
Asked 1 month ago on May 17, 2022 9:51 PM Comments 22 times
Fenil
replied
13 hours ago on June 29, 2022 5:13 AM
Hello Ajayi Oluwatimilehin,
Your issue has been resolved. Check and let us know if it's working or not.
Thanks & Regards, - Fenil
Ajayi Oluwatimilehin
replied
1 day ago on June 28, 2022 6:10 PM
https://watchclubxtv.com
Username: watchclubxtv
Password: Shasha7178$$$$
Fenil
replied
1 day ago on June 28, 2022 4:45 AM
Hello Ajayi Oluwatimilehin,
Share your base URL and admin panel credential. we will check and fix it asap.
Thanks & Regards, - Fenil
Ajayi Oluwatimilehin
replied
1 day ago on June 27, 2022 7:30 PM
Hello They finally approved the app and it's on the appstore
But I have my categories blank and want to fix that asap
See attached
Fenil
replied
1 week ago on June 20, 2022 5:23 AM
Hello Ajayi Oluwatimilehin,
AppStore rejects your app because your app contains third-party videos which are not under AppStore policy.
Thanks & Regards, - Fenil
Ajayi Oluwatimilehin
replied
1 week ago on June 19, 2022 6:28 PM
This is what I'm getting as error when I upload the app on the AppStore
Please what should I do?
and the register now and upgrade plan is showing blank on the app
Guideline 5.2.3 - Legal
Your app contains content or features that may violate the rights of one or more third parties. Specifically, your app provides potentially unauthorized access to third-party audio or video streaming, catalogs, and discovery services.
Your app and its contents should not infringe upon the rights of another party. In the event your app infringes another party’s rights, you are responsible for any liability to Apple because of a claim.
Next Steps
To resolve this issue, please attach documentary evidence in the App Review Information section in App Store Connect evidencing that you have all necessary rights or permissions to the third-party audio or video streaming, catalogs, and discovery services in your app.
In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.
Resources
- Review Guideline 5.2 Intellectual Property for more information about appropriate uses of third-party content and services on the App Store - Review App Store Connect Help for more information on including notes in the App Review Information section of App Store Connect
Please see attached screenshot for details.
Admin
replied
3 weeks ago on June 4, 2022 10:42 AM
Hello Ajayi Oluwatimilehin,
PS: We'll close this ticket for now. Feel free to open a new ticket for any further technical help.
Thank You!
Regards, Iqonic Support
Admin
replied
1 month ago on May 28, 2022 8:01 AM
Hello Ajayi,
I can see your concern seems to be resolved.
I would like to make a humble request to spare some time and give us a rating or review from here: https://codecanyon.net/
It helps us boost the spirit of developers and build new features that make a difference for you and all the premium customers.
We are also running a special campaign to make your product as good as our customers want them to.
You can suggest any feature to us which you want in your product.
We will reward you with a $10 in Iqonic Design's wallet, which you can use to purchase any Superior product from the Iqonic Design platform.
You can always revert us if you want any help from us. We will be more than happy to help.
Regards, Iqonic Support
Fenil
replied
1 month ago on May 24, 2022 4:36 AM
Hello, Ajayi Oluwatimilehin
Okay, let us know if you encounter any code-related issues.
Thanks & Regards, - Fenil
Ajayi Oluwatimilehin
replied
1 month ago on May 24, 2022 2:16 AM
I've fixed it
thanks
Fenil
replied
1 month ago on May 23, 2022 5:19 AM
Hello, Ajayi Oluwatimilehin
Download the code from Codecanyon. We use the same code as on CodeCanyon.
Thanks & Regards, - Fenil
Ajayi Oluwatimilehin
replied
1 month ago on May 20, 2022 6:08 PM
I didn't change anything
the only thing changed was the logo and the loading GIF
nothing else
I had issues running the app itself
can you help change it and send the files to me
Especially the code you used now?
Fenil
replied
1 month ago on May 20, 2022 5:31 AM
Hello, Ajayi Oluwatimilehin
Check out the video (link below). We have checked with the same code you bought and it works. Have you changed anything on the home screen?
Fenil replied 13 hours ago on June 29, 2022 5:13 AM
Hello Ajayi Oluwatimilehin,
Your issue has been resolved. Check and let us know if it's working or not.
- Fenil
Ajayi Oluwatimilehin replied 1 day ago on June 28, 2022 6:10 PM
https://watchclubxtv.com
Username: watchclubxtv
Password: Shasha7178$$$$
Fenil replied 1 day ago on June 28, 2022 4:45 AM
Hello Ajayi Oluwatimilehin,
Share your base URL and admin panel credential. we will check and fix it asap.
- Fenil
Ajayi Oluwatimilehin replied 1 day ago on June 27, 2022 7:30 PM
Hello
They finally approved the app and it's on the appstore
But I have my categories blank and want to fix that asap
See attached
Fenil replied 1 week ago on June 20, 2022 5:23 AM
Hello Ajayi Oluwatimilehin,
AppStore rejects your app because your app contains third-party videos which are not under AppStore policy.
- Fenil
Ajayi Oluwatimilehin replied 1 week ago on June 19, 2022 6:28 PM
This is what I'm getting as error when I upload the app on the AppStore
Please what should I do?
and the register now and upgrade plan is showing blank on the app
Guideline 5.2.3 - Legal
Your app contains content or features that may violate the rights of one or more third parties. Specifically, your app provides potentially unauthorized access to third-party audio or video streaming, catalogs, and discovery services.
Your app and its contents should not infringe upon the rights of another party. In the event your app infringes another party’s rights, you are responsible for any liability to Apple because of a claim.
Next Steps
To resolve this issue, please attach documentary evidence in the App Review Information section in App Store Connect evidencing that you have all necessary rights or permissions to the third-party audio or video streaming, catalogs, and discovery services in your app.
In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.
Resources
- Review Guideline 5.2 Intellectual Property for more information about appropriate uses of third-party content and services on the App Store
- Review App Store Connect Help for more information on including notes in the App Review Information section of App Store Connect
Please see attached screenshot for details.
Admin replied 3 weeks ago on June 4, 2022 10:42 AM
Hello Ajayi Oluwatimilehin,
PS: We'll close this ticket for now. Feel free to open a new ticket for any further technical help.
Thank You!
Iqonic Support
Admin replied 1 month ago on May 28, 2022 8:01 AM
Hello Ajayi,
I can see your concern seems to be resolved.
I would like to make a humble request to spare some time and give us a rating or review from here: https://codecanyon.net/
It helps us boost the spirit of developers and build new features that make a difference for you and all the premium customers.
We are also running a special campaign to make your product as good as our customers want them to.
You can suggest any feature to us which you want in your product.
We will reward you with a $10 in Iqonic Design's wallet, which you can use to purchase any Superior product from the Iqonic Design platform.
You can always revert us if you want any help from us. We will be more than happy to help.
Iqonic Support
Fenil replied 1 month ago on May 24, 2022 4:36 AM
Hello, Ajayi Oluwatimilehin
Okay, let us know if you encounter any code-related issues.
- Fenil
Ajayi Oluwatimilehin replied 1 month ago on May 24, 2022 2:16 AM
I've fixed it
thanks
Fenil replied 1 month ago on May 23, 2022 5:19 AM
Hello, Ajayi Oluwatimilehin
Download the code from Codecanyon. We use the same code as on CodeCanyon.
- Fenil
Ajayi Oluwatimilehin replied 1 month ago on May 20, 2022 6:08 PM
I didn't change anything
the only thing changed was the logo and the loading GIF
nothing else
I had issues running the app itself
can you help change it and send the files to me
Especially the code you used now?
Fenil replied 1 month ago on May 20, 2022 5:31 AM
Hello, Ajayi Oluwatimilehin
Check out the video (link below). We have checked with the same code you bought and it works. Have you changed anything on the home screen?
Link : https://we.tl/t-xr77ZIm4OV
- Fenil
Bhoomin replied 1 month ago on May 19, 2022 5:12 PM
Ajayi Oluwatimilehin replied 1 month ago on May 19, 2022 3:26 PM
This is the video
the app isn't clicking the videos
https://drive.google.com/file/d/1mov8H5Jduo0ZUk0rrTQIce7703rtVCfu/view
Ajayi Oluwatimilehin replied 1 month ago on May 19, 2022 3:01 PM
I didn't change anything
The online changed was the compile SDK version which the one you had before didn't work well
I can send you the code for you to confirm
but have you confirmed the issue?
Fenil replied 1 month ago on May 19, 2022 12:37 PM
Hello, Ajayi Oluwatimilehin
We have checked with your base URL and it's working well. Have you changed something from the code?
- Fenil
Fenil replied 1 month ago on May 19, 2022 5:41 AM
Hello, Ajayi Oluwatimilehin
We will check and let you know.
- Fenil
Ajayi Oluwatimilehin replied 1 month ago on May 18, 2022 8:49 PM
https://watchclubxtv.com
That's the base url
Fenil replied 1 month ago on May 18, 2022 12:16 PM
Hello, Ajayi Oluwatimilehin
Share your base URL we will check and let you know.
- Fenil
Fenil replied 1 month ago on May 18, 2022 4:55 AM
Hello, Ajayi Oluwatimilehin
Can you share a screen record of what problems you are facing? So that we can better understand.
- Fenil