#
  • design@iqonicthemes.com

Our Support Policy

1. Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within 24h to 48h in the order they were received.

2. We suggest, while our team reviews your support request, please read the documentation that comes in the zip file of ThemeForest and Codecanyon. 

3. We are in GMT+5:30 timezone. We address all the support queries 6 days weekly on the first-come, first-solve basis (Sundays off).

4. If any support ticket has no response from the item owner for 7 days, the ticket will be considered closed. If you need further assistance you can create another ticket.

5. Have pre-sales questions or concerns, please write to us via our website contact page

6. If you like our product and support then please drop a rate and write a review at https://themeforest.net/downloads

Kindly note: Our complimentary support does not include installation and customization requests.

Recent Articles

Have a look at our new articles

img
FAQ: Xamin Data Science &...

1.  Does Xamin support RTL? -    As of now, Xamin does not support RTL. Pe...

Prokit Free Gift

Offer Period : If you purchased Prokit Flutter between 21st Sept to 26th Sept, then you are eligib...

img
How to Claim your Free Gi...

Dear valued customer, As part of our promotions, we pass on several gifts and goodies to our item ow...

img
Launched Qibus: A Bus Boo...

We’ve got a great news. Getting our inspiration from our clients and visitors, we created the incred...

img
Desky – Your New Support ...

We live in an exciting time for work. The advancement of technology has made it easier for us to sta...

img
10 Irreplaceable Benefits...

Owing to the multiple options available now, selecting a right PHP framework to develop a web applic...