Our Support Policy
1. Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within 24h to 48h in the order they were received.
2. We suggest, while our team reviews your support request, please read the documentation that comes in the zip file of ThemeForest and Codecanyon.
3. We are in GMT+5:30 timezone. We address all the support queries 6 days weekly on the first-come, first-solve basis (Sundays off).
4. If any support ticket has no response from the item owner for 7 days, the ticket will be considered closed. If you need further assistance you can create another ticket.
5. Have pre-sales questions or concerns, please write to us via our website contact page
6. If you like our product and support then please drop a rate and write a review at https://themeforest.net/downloads
Kindly note: Our complimentary support does not include installation and customization requests.
Recent Articles
Have a look at our new articles
Happy Holidays from Iqoni...
Season’s Greetings! This festive season, the idea of “togetherness” has never bee...
Desky – Your New Support ...
We live in an exciting time for work. The advancement of technology has made it easier for us to sta...
Prokit Free Gift
Offer Period: If you purchased Prokit Flutter between 21st Sept to 26th Sept, then you are eligibl...
Kivicare Ecosystem - ALL ...
Kivicare is now a complete ecosystem for medical, clinic, and patient management systems. If you o...
FAQ: Xamin Data Science &...
1. Does Xamin support RTL? - As of now, Xamin does not support RTL. Perhaps we will add this in our...
COVID-19 March 2020
We're in the midst of a global pandemic. As we stay at home to keep ourselves and others safe, your ...