#
  • design@iqonicthemes.com

Our Support Policy

1. Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within 24h to 48h in the order they were received.

2. We suggest, while our team reviews your support request, please read the documentation that comes in the zip file of ThemeForest and Codecanyon. 

3. We are in GMT+5:30 timezone. We address all the support queries 6 days weekly on the first-come, first-solve basis (Sundays off).

4. If any support ticket has no response from the item owner for 7 days, the ticket will be considered closed. If you need further assistance you can create another ticket.

5. Have pre-sales questions or concerns, please write to us via our website contact page

6. If you like our product and support then please drop a rate and write a review at https://themeforest.net/downloads

Kindly note: Our complimentary support does not include installation and customization requests.

Recent Articles

Have a look at our new articles

img
How to Claim your Free Gi...

Dear valued customer, As part of our promotions, we pass on several gifts and goodies to our item ow...

img
Desky – Your New Support ...

We live in an exciting time for work. The advancement of technology has made it easier for us to sta...

img
7 Simple & Clean Admin Da...

With COVID-19 and Work-From-Home culture, we are beginning to emerge from our shelters. Technologies...

img
5 Emerging Admin Dashboar...

As said, admin panel is the primary element of  practical company management system, be it an H...

img
How To Upload Your iOS Ap...

You have completed your first iOS mobile application; the next step you need to do is to submit your...

img
5 Fabulous Reasons To Mak...

It is super easy, just go with the AngularJS website template and all the struggle of creating and c...