Our Support Policy
1. Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within 24h to 48h in the order they were received.
2. We suggest, while our team reviews your support request, please read the documentation that comes in the zip file of ThemeForest and Codecanyon.
3. We are in GMT+5:30 timezone. We address all the support queries 6 days weekly on the first-come, first-solve basis (Sundays off).
4. If any support ticket has no response from the item owner for 7 days, the ticket will be considered closed. If you need further assistance you can create another ticket.
5. Have pre-sales questions or concerns, please write to us via our website contact page
6. If you like our product and support then please drop a rate and write a review at https://themeforest.net/downloads
Kindly note: Our complimentary support does not include installation and customization requests.
Recent Articles
Have a look at our new articles
How to Claim your Free Gi...
Dear valued customer, As part of our promotions, we pass on several gifts and goodies to our item o...
Editor's Letter For All O...
Dear Item Owners, With the isolated world, we are all connected virtually more than ever ri...
Kivicare Ecosystem - ALL ...
Kivicare is now a complete ecosystem for medical, clinic, and patient management systems. If you o...
Desky – Your New Support ...
We live in an exciting time for work. The advancement of technology has made it easier for us to sta...
LIMITED TIME SALE
In the wake of the COVID-19 pandemic, entrepreneurs turned to enhancing and building websites for da...
FREE Elementor Kit For Ou...
Isn't it amazing to get free items when you pick one item at the steal deal? Yes, we heard your whis...